You may see an error about failure to connect on port 4767. When reviewing this log, search for 4767. There can be problems with the connection on port 4767. This has been fixed in the newest version so far, so I would make sure they are running the newest version at the time. ![]() In the PanGPHip.log file search for “defender” an “opswat” error shows up which doesn’t allow the client to connect or keeps dropping the connection as soon as it does. Here is a link for troubleshooting Killer Network Manager with VPN clients: įor additional information on this software see this link: You can search Systeminfo.txt as well as NicConfig.txt for this software. ![]() This is a program that has been found on Alienware machines as well as Dell machines ad can cause problems with GlobalProtect. If not, uninstall, download, and reinstall. Make sure you are obtaining the client from the portal. ![]() Rebooting can resolve many issues and is a good first step to try.
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